Windows 10 – Display driver stopped responding and has recovered! – Resolved

I have been running my Windows 10 (Version 1511 OS Build: 10586.420) for a while and getting updates via the standard “slow ring”.   However I have been continuously without fail multiple times in a day been getting “Display Driver Stopped Responding and has recovered!”  “Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.”

I am running a Lenovo W540 with Intel(R) HD Graphics 4600 card.

As you can see by the message, it’s referring to me still running Windows 8.  Ok, away I go and update my drivers from Intel and also by running a tool called Driver Talent from the following blog:  http://www.drivethelife.com/windows-drivers/how-to-fix-display-driver-stopped-responding-and-has-recovered-on-windows-10-8-7-xp-vista.html.

In both instances my drivers were fully up to date.  But if you check the Driver Date: 17/07/2015 (on my machine below) and the one available from Intel’s website it doesn’t match up.

Display_Driver_Stopped_Responding

Intel_Graphics4600

To resolve the issue follow the below quick steps:

Step 1: Go to Intel’s website and locate the Graphics drivers for your version.  For my laptop it was:  https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen

Step 2: Download the .zip file and extract the content

Step 3: Open Device Manager and go to Display Adapters -> Intel(R) HD Graphics 4600 and select “Update Driver”

Update_driver011

Step 4: Select “Browse my computer for driver software”

Update_driver02

Step 5: Select “Let me pick from a list of device drivers from my computer”

Update_driver03

Step 6: Select “Have Disk”

Update_driver04

Step 7: Select “Browse” and point it to the .inf file in the “Graphics” folder from the downloaded drivers you extracted.

Update_driver05

Step 8: Select “Open” and “Ok” to update.

 

This resolved the issue for me and the driver displayed the new and correct version.

Intel_Graphics4600-updated